Shipping Policy
A. Domestic Shipping Services
| Shipping Method | Price Per Item | Additional Item |
|---|---|---|
| Standard Shipping (5–10 business days) | $7.89 | + $0 |
B. International Shipping Services
| Shipping Method | Price Per Item | Additional Item |
|---|---|---|
| International Shipping (10–30 business days) | $9.23 | + $0 |
C. Processing & Shipping Time
Processing Time:
Orders are typically processed within 1-3 business days. Processing may take longer during holidays or peak seasons, so we kindly ask for your patience.
Shipping Time:
- Standard shipping: 5-10 business days.
- International shipping: 10-30 business days.
Delivery times may vary due to customs clearance and holidays.
Note:
The estimated arrival date of your package is calculated as Processing Time + Shipping Time.
Order Tracking:
A tracking code for your order will be sent to your email within 1-5 business days after the order has been shipped.
D. Cancellation Policy
-
Shop App purchases:
Orders placed through the Shop App are final and cannot be canceled once submitted. All orders are processed immediately to ensure fast fulfillment and shipping. Please review all order details carefully before completing your purchase. -
Direct purchases on ChicCaps.com:
Orders placed directly through our website may be canceled within 3 hours of purchase. After this period, the order will enter processing and cannot be stopped.
Once a tracking number has been issued, the order can no longer be canceled or refunded.
To request a cancellation within the allowed timeframe, please contact us at support@chiccaps.com